Age Verification | 18+ Requirement | Cheap Durries Australia

Age Verification

Last updated: 2026-03-13

⚠️ IMPORTANT: You must be 18 years or older to access this website and purchase tobacco products in Australia.

This Age Verification Policy explains how we verify your age and comply with Australian law.

1. Legal Requirement

Under Australian law, it is illegal to:

  • Sell tobacco products to anyone under 18 years of age
  • Purchase tobacco products on behalf of someone under 18
  • Supply tobacco products to minors

Relevant Legislation:

  • Public Health (Tobacco and Other Products) Act 2023
  • Tobacco Control Act 2006 (various states)
  • State-specific tobacco legislation

Penalties: Selling to minors can result in fines up to $110,000 AUD and/or imprisonment.

2. Our Age Verification Process

We use a 3-step verification process to ensure all customers are 18+:

Step 1: Website Entry Declaration

When you first visit our website, you’ll see a popup asking:

“Are you 18 years or older?”

It is illegal to sell tobacco products to persons under 18 in Australia.

[YES, I’m 18+]    [NO, Exit]

You must click “YES, I’m 18+” to enter the website.

Step 2: Order Declaration

When placing an order, you must:

  • Check a box confirming you’re 18+ years old
  • Confirm you’re purchasing for personal use only (not for resale)
  • Confirm you’re not purchasing on behalf of a minor

This is a legal declaration. False declarations may result in order cancellation and reporting to authorities.

Step 3: Delivery Verification

Upon delivery, the courier will:

  • Request an adult signature (recipient must appear 18+)
  • May request valid ID if age is uncertain
  • Refuse delivery if recipient cannot prove they’re 18+

Accepted ID forms:

  • Australian Driver’s License
  • Passport (Australian or international)
  • Proof of Age Card (state-issued)
  • Keypass ID

3. What Happens If Age Cannot Be Verified

3.1 At Website Entry

If you click “NO, Exit” or are under 18:

  • You’ll be immediately redirected away from our website
  • You cannot access any pages or products
  • We do not store any information from exited visitors

3.2 At Order Stage

If you cannot confirm you’re 18+:

  • You cannot complete checkout
  • Your cart will be saved for 30 days (if you return and confirm age)
  • No order is placed, no payment is taken

3.3 At Delivery

If the recipient cannot prove they’re 18+:

  • Delivery will be refused by the courier
  • Package returned to us
  • We’ll contact you to arrange redelivery (with proper ID)
  • Additional shipping fees may apply for redelivery
  • If age cannot be verified after 3 attempts, order will be cancelled and refunded (minus shipping costs)

4. Parental Responsibility

We encourage parents and guardians to:

  • Monitor their children’s internet usage
  • Use parental control software to block access to age-restricted websites
  • Educate children about the dangers of tobacco use
  • Never purchase tobacco products on behalf of minors (this is illegal)

Recommended parental control resources:

  • eSafety Commissioner: www.esafety.gov.au
  • Common Sense Media: www.commonsensemedia.org
  • Family Zone: www.familyzone.com

5. Reporting Underage Access

If you believe someone under 18 is attempting to purchase from our website, please report it to us:

  • Email: [email protected]
  • Phone: +61 XXX XXX XXX
  • Anonymous reporting: Available via our contact form

We take all reports seriously and will investigate immediately.

6. Employee Training

All Cheap Durries Australia staff are trained to:

  • Recognize signs of underage purchase attempts
  • Properly verify age documentation
  • Refuse sales when age cannot be verified
  • Report suspicious activity to management
  • Understand legal obligations and penalties

Training is refreshed annually and documented for compliance audits.

7. Compliance Audits

We conduct regular compliance audits to ensure our age verification processes are effective:

  • Internal Audits: Monthly review of age verification logs
  • External Audits: Annual third-party compliance assessment
  • Mystery Shopping: Periodic testing of age verification at delivery
  • Regulatory Compliance: Cooperation with government inspections

8. Privacy and Age Verification

We only collect age-related information necessary for legal compliance:

  • Date of birth (to confirm 18+)
  • Signature on delivery (to confirm adult receipt)
  • ID verification (courier checks, not stored by us)

We do NOT:

  • Store copies of your ID
  • Share your age information with third parties (except couriers for delivery)
  • Use your age information for marketing purposes

For more details, see our Privacy Policy.

9. Contact Us

Questions about age verification? Contact us:

  • Email: [email protected]
  • Phone: +61 XXX XXX XXX
  • Hours: Mon-Sat 9AM-7PM, Sun 10AM-5PM AEST

⚠️ REMINDER: It is illegal to purchase tobacco products if you are under 18 years of age in Australia.

⚠️ Health Warning: Smoking causes serious health problems including heart disease, lung cancer, and emphysema. Quitline: 13 7848