Terms & Conditions | Legal Requirements | Cheap Durries Australia

Terms & Conditions

Last updated: 2026-03-13

Welcome to Cheap Durries Australia. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

1. Eligibility

1.1 Age Requirement

You must be 18 years or older to use this website. By placing an order, you represent and warrant that:

  • You are at least 18 years of age
  • You are legally allowed to purchase tobacco products in your jurisdiction
  • You will provide valid age verification upon delivery

1.2 Legal Compliance

You are responsible for ensuring that your purchase complies with all applicable laws in your state or territory of Australia.

2. Orders and Acceptance

2.1 Order Placement

When you place an order:

  • You are making an offer to purchase the selected products
  • We will send an order confirmation email (this is NOT acceptance)
  • We reserve the right to accept or decline your order
  • Our acceptance occurs when we dispatch the products

2.2 Order Cancellation

Before Dispatch: You may cancel your order within 2 hours of placement. Contact us immediately via WhatsApp or email.

After Dispatch: Cancellation is no longer possible. You may refuse delivery or return unopened products (see Refund Policy).

2.3 Pricing Errors

If we discover a pricing error on our website:

  • We reserve the right to cancel orders placed at the incorrect price
  • We’ll notify you and offer a full refund or the option to reorder at the correct price
  • We’re not obligated to fulfill orders at obviously incorrect prices

3. Payment

3.1 Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, Mastercard, American Express
  • Debit Cards
  • Bank Transfer (contact us for details)
  • Cryptocurrency (Bitcoin, USDT) — contact us

3.2 Payment Security

All payments are processed through secure, PCI-DSS compliant gateways. We do not store your credit card information.

3.3 Payment Timing

Payment is required at the time of order. Your order will not be processed until payment is confirmed.

3.4 Failed Payments

If your payment fails:

  • We’ll notify you via email
  • Your order will be held for 48 hours
  • If payment is not completed within 48 hours, your order will be cancelled

4. Shipping and Delivery

4.1 Shipping Areas

We ship to all states and territories of Australia. We do not ship internationally.

4.2 Delivery Times

Estimated delivery times:

  • Sydney, Melbourne, Brisbane: 2-4 business days
  • Perth, Adelaide: 3-5 business days
  • Regional/Rural: 4-7 business days

These are estimates only. Actual delivery times may vary due to factors beyond our control.

4.3 Shipping Costs

Shipping fees are calculated at checkout based on your location and order value.

First-time buyers: Free express shipping on your first order!

4.4 Packaging

All orders are shipped in:

  • Plain, unmarked packaging (no branding or product descriptions)
  • Secure, sealed boxes
  • Compliance with Australian plain packaging laws for tobacco products

4.5 Signature Required

Adult signature is required on delivery. The courier will verify that the recipient is 18+ before handing over the package.

4.6 Risk of Loss

Risk of loss or damage passes to you upon delivery. If your package is damaged or tampered with, refuse delivery and contact us immediately.

5. Product Information

5.1 Accuracy

We make every effort to ensure product information (images, descriptions, prices) is accurate. However:

  • Product packaging may vary from images shown
  • Prices and availability are subject to change without notice
  • We do not guarantee that all information is error-free

5.2 Product Compliance

All tobacco products comply with Australian standards, including plain packaging requirements under the Public Health (Tobacco and Other Products) Act 2023.

5.3 Health Warning

⚠️ Smoking causes serious health problems including heart disease, lung cancer, and emphysema.

Quitline: 13 7848

6. Returns and Refunds

Our Refund Policy is available at /refund-policy/. Key points:

  • Unopened products may be returned within 14 days
  • Opened products cannot be returned (hygiene reasons)
  • Defective or incorrect items will be replaced or refunded
  • Return shipping costs are the customer’s responsibility (unless our error)

7. Limitation of Liability

7.1 Exclusion of Warranties

Our website and products are provided “as is” without warranties of any kind, either express or implied.

7.2 Limitation of Damages

To the maximum extent permitted by law, Cheap Durries Australia shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Personal injury (except where caused by our negligence)

Our total liability shall not exceed the amount you paid for the products.

7.3 Australian Consumer Law

Nothing in these terms excludes or limits your rights under the Australian Consumer Law (ACL), including:

  • Guarantee of acceptable quality
  • Guarantee of fitness for purpose
  • Guarantee of correspondence with description

8. Intellectual Property

8.1 Ownership

All content on this website (text, images, logos, trademarks) is the property of Cheap Durries Australia or our licensors.

8.2 Limited License

You may access and use our website for personal, non-commercial purposes only. You may not:

  • Copy, reproduce, or distribute our content
  • Use our trademarks without permission
  • Scrape or harvest data from our website
  • Use our website for commercial purposes without authorization

9. Privacy

Your use of our website is also governed by our Privacy Policy. By using our site, you consent to the collection and use of your information as described in that policy.

10. Prohibited Uses

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Use automated systems (bots, scrapers) to access our website
  • Purchase products for resale (personal use only)

11. Changes to Terms

We may update these Terms and Conditions from time to time. We’ll notify you of significant changes by:

  • Posting the updated terms on our website
  • Sending an email notification (if you’re a registered customer)

Continued use of our website after changes constitutes acceptance of the new terms.

12. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of [Your State/Territory].

13. Contact Us

Questions about these Terms? Contact us:

  • Email: [email protected]
  • WhatsApp: +61 XXX XXX XXX
  • Mail: Cheap Durries Australia, [Your Address]

These Terms and Conditions comply with the Australian Consumer Law and relevant Australian legislation.

⚠️ Health Warning: Smoking causes serious health problems including heart disease, lung cancer, and emphysema. Quitline: 13 7848

🔞 Age Restriction: You must be 18 years or older to purchase tobacco products in Australia.